Contributors

The Customer Experience

At the risk of sounding redundant, one cannot rely on legacy technology to improve the customer experience. In contrast, innovation asks...

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Communicate Early and Often

Commercial carriers would be wise to provide critical information to their policyholders well in advance of storm season. 

Providing...

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The Ill-Informed Walrus

I first came across this years ago - drawing comparisons with "today", and at the risk of being highly controversial I can only imagine...

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Self-Serve UW Inspections

We've all heard the idiom 'never judge a book by it's cover' but the same can be said for someone's home. Often times, potential claims...

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Let's talk BIG Dollars

There's a pretty good chance that Deloitte have put some considerable thought in coming up with the numbers quoted below.

Freeing up...

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Millenials and Flood Insurance

Millenials seem to understand that the future is looking wetter by the day. As such, they are taking steps to mitigate potential losses...

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The Digital Road

Many insurers are dabbling in pieces of tech here and there but often times lack the roads (strategy) to bring the end-to-end digital...

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