I was totally "gobsmacked" when I read the article on Bloomberg this morning about the latest release of information surrounding the...

Agents and brokers do a great job. 

From my own experience, service is exemplary, and there are always those little extras like...

Does how you position you technology assets affect the way you manage them?

Many years ago I once heard a learned individual coin the...

Slow and steady wins the race may once have been the case, but in a rapidly changing world where traditional insurers are lumbered with...

At the risk of sounding redundant, one cannot rely on legacy technology to improve the customer experience. In contrast, innovation asks...

Whilst i am referencing an article published in The Hill, this short view also refers back to

When considering digital platforms of the future, the first question should be, "Does it benefit the customer?" All too often insurers...

This is a really interesting area of debate. 

I would briefly go back to episode 1 and challenge - is the required changed aligned...

Commercial carriers would be wise to provide critical information to their policyholders well in advance of storm season. 

Providing...

In a recent survey across 900 and odd interviewees and 53 countries, 21 top risks were identified as potential threats to insurers.

Of the...

I first came across this years ago - drawing comparisons with "today", and at the risk of being highly controversial I can only imagine...

Commercial carriers would be wise to take advantage of a digital platform, such as 360SiteView, which delivers an end-to-end digital...

All eyes will be on the weather charts, wondering if we will see a report of the substantial storms of 2017 and 18. There are many...

We've all heard the idiom 'never judge a book by it's cover' but the same can be said for someone's home. Often times, potential claims...

I've seen several articles recently which I feel have somewhat misleading headlines.

For example: "Will insurance claims go digital in...

So says an excellent report from Worldaware, which also covers a number of key points.

Despite the slight element of comfort provided by...

There's a pretty good chance that Deloitte have put some considerable thought in coming up with the numbers quoted below.

Freeing up...

Perhaps rebellion is a little strong in this instance. However in our relationships with our insurer clients, particularly when...

Cat Claims Go Digital

Hurricanes, storms, floods, wildfires – there seems to be no end to the flow of surge and catastrophe claims.

For...

Millenials seem to understand that the future is looking wetter by the day. As such, they are taking steps to mitigate potential losses...

In an article by Steven A Meyerowitz we learn that “Claims from 2004 Hurricane Frances are still being litigated”

The snail-paced...

Many insurers are dabbling in pieces of tech here and there but often times lack the roads (strategy) to bring the end-to-end digital...