Commercial carriers would be wise to provide critical information to their policyholders well in advance of storm season.
Providing basic policy information via a simple text and/or email will do wonders in managing expectations and assist in resolving claims swiftly, should a loss occur.
All too often business are left scurrying about trying to support previous repairs, upgrades, and inventories. However, if the business owner had been provided simple instructions to proactively manage their loss, as well as a conduit to upload critical information before the storm, efficiencies would be seen 10X fold on the back end.
Much of this comes down to using flexible and agile technology, which allows the carrier to communicate early and often with their policyholders.
With the U.S. Atlantic Hurricane season on the horizon, risk managers with properties and critical suppliers or customers from the Gulf all the way north into the New England coastal areas need to make sure their firms are fully prepared well in advance of any potential event.